Here's an example of what she has to deal with:
Problem: User reports her MS Office assistant has gone missing. Please fix urgently as user reports it is stopping her work.
Solution: Show user where to access the MS office assistant settings. Also resist the urge to slap her silly as anyone who cannot do their job without that annoying little paperclip of satan-cock-sucking wankery needs serious beating.
Problem: Usr needs help
Yeah, so do I mate, frequently, usually after receiving a call logged by you shit-flinging crack-addicted monkeys in fact.
LOTS of other funny ones here.