If a letter is wanted in the office, and it's not on DMS, is there a letter?
We could be all Zen about this. We could say that the desire for the letter and the inherent belief in the letter will somehow have the letter existing in potentia, somewhere outside our Document Management System.
However, we would then be full of shit....
Now, be Zen, remind yourself that the journey is sometimes more important than the destination, stop looking at me like a stoned cow and deal with it.